Shipping
All shipping and processing of your order is done after we receive payment
via Paypal. We ship from the United States of America, and thus observe all
of the postal holidays of the ol' USA. Orders are processed ASAP.
Please rest assured knowing that we have never aimed, nor will we aim, to
make money on shipping. We're not a discount Ebay service, clamoring for a
way to make an extra five dollars. All prices are indicative of current
shipping rates as verified by the United States Postal Service. WE CHARGE
ON ACTUAL WEIGHT, NOT A SLIDING SCALE.
We offer a variety of shipping options to fit your needs. We utilize
specially-designed mailers so that your books and other articles run a
very low risk of accidental damage during transit. This protects your
goods so you may enjoy them until your heart is all warm and fuzzy,
and they come at a minimal cost of a little under a dollar. Some stores
advertise lower rates, but they ship their books in manilla envelopes.
We believe that's just not worth the risk.
Example cost for a 2 oz book shipped within the US:
1 book = $1.85
2 books = 2.19
3 books = 2.53
4 books = 2.87
Example cost for a 2 oz book shipped internationally:
1 book = $4.60
2 books = $6.20
3 books = $8.65
4 books = $8.65
5 books = $10.30
An important note: *PLEASE SPECIFY THE SHIPPING ADDRESS AS CLEARLY AS
POSSIBLE. *If you are buying a gift for somebody else or wish to use another
address, this is very important. It is very difficult to trace mail to
incorrectly provided addresses, and may be solely at the discretion of your
local post office.
Returns
As we sell unique and rare goods, Tokyogetter has a firm 'no returns'
policy. We will offer store credit if and ONLY if a book or other item has been
severely damaged in transit to you, but you must provide the book with its
original packaging and pictures of the damage, which we will then verify
against our own photo records. This must be done within three days of
delivery.
It should be noted that in 2 years of doing business, we have only had one
complaint of damage during shipping, and it went unsubstantiated.
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